Sub-Zero · Boston, MA
Refrigerator Repair
Built-in Sub-Zero columns and over-under units across the city, from garden-level kitchens on the Hill to condominium galleys in the South End. The work runs to sealed-system cooling loss, dual-compressor behaviour, defrost and control faults, and the door and gasket wear that follows years of hard city use.
In the caller's words
What people ring about
- Fresh food side warming while the freezer stays cold
- Compressor running constantly without the box reaching temperature
- Water pooling under the crisper drawers
- Vacuum-tight door that will not reseal after opening
On the visit
What gets measured
- Fresh-food and freezer air temperature against the set point, taken at the return air rather than off the display
- Condenser condition and condenser fan draw — the commonest cause of a cabinet that runs and runs
- Defrost cycle: heater, thermistor and drain, and whether the drain has iced over rather than blocked
- Door closure, hinge sag and gasket seal along all four edges
- Sealed-system pressures, only once the readings above rule out everything cheaper
Money
What drives the number
There is no price list on this site, because a repair price that ignores the fault is a guess with a dollar sign on it. The one figure fixed in advance is the $95 service call: it covers the visit and the full diagnosis, and it comes off the repair once you approve it.
- Which system the fault is in — a fan, a board and a sealed-system repair are three different jobs on the same cabinet
- Whether the part is current or has to be sourced against an older model and serial
- How the appliance is installed: an integrated column boxed into cabinetry takes longer to reach than a free-standing unit
- Whether the diagnosis is confirmed in one visit or the fault only shows on a long run
Reviews
On refrigerator repair
4.9out of 5629 reviews
5 out of 5
The fresh food side crept up to fifty overnight while the freezer held fine. Condenser was packed with dust from the garden level and the fan motor was dragging. Cleaned, fan replaced, back to temperature by evening.
Anne M. · Beacon Hill
5 out of 5
Warm on the fresh side and the display kept flickering at us. He traced it to a tired control board rather than the sealed system, which was a relief given how old this unit is.
Dana K. · Medford
5 out of 5
Water kept pooling under the crisper drawers and soaking into the floorboards. Blocked drain line, frozen solid behind the liner. He thawed it out, cleared the trough, and showed me how to keep it open through the winter. Wiped the floor down before he left, which I did not expect.
Marcus T. · South End
Booking
Tell us what the cabinet is doing
Model and serial from the plate inside the door, what changed and when. That is usually enough for a straight answer about whether it needs a visit — and the $95 service call covers the visit and the full diagnosis when it does.
8:00 am – 8:00 pm, seven days · line answered 24/7