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  • Workshop hours 8:00 am – 8:00 pm, seven days
  • Line answered 24/7
  • Flat $95 service call, credited against the repair you approve
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Service area · 02108

Beacon Hill

Federal and Greek Revival row houses along Chestnut, Mount Vernon and Pinckney, most of them long since divided into flats. Kitchens sit in garden levels or rear ells reached by a narrow stair, so a built-in column often has to come apart before it can move.

On the ground

What Beacon Hill throws at us

Nothing on the Hill goes in or out the way the manual assumes. The kitchens are in garden levels and rear ells, the stairs turn twice, and the door openings were framed long before anybody sold a 30-inch column. Doors and hinges come off the cabinet first, the treads get covered, and the appliance is walked rather than wheeled. Brick and plaster also mean condenser bays that have never had a proper airflow path, which is why so many Hill callbacks are about a cabinet that runs constantly rather than one that has stopped.

Multimeter probes held against a green control board behind the base grille of a built-in cabinet

Reviews

From Beacon Hill

4.9out of 5921 reviews

  • 5 out of 5

    Dual zone unit in the dining room had both halves reading the same. He found the upper damper motor stuck and replaced it. Explained why the display had been lying to us for months.

    Margery E. · Beacon Hill

  • 5 out of 5

    Heavy frost kept building on the back wall of the freezer. Defrost heater had gone open circuit. He tested it in front of me, showed the meter reading, fitted a new one and rechecked the cycle.

    Louisa B. · Beacon Hill

  • 5 out of 5

    Condensation ran down the inside of the glass door all August. The seal had shrunk at one corner. New seal, and he checked the humidity setting while he was here. No more puddles on the floor.

    Sam O. · Beacon Hill

Booking

Book a visit in Beacon Hill

Model and serial from the plate inside the door, what changed and when. That is usually enough for a straight answer about whether it needs a visit — and the $95 service call covers the visit and the full diagnosis when it does.

8:00 am – 8:00 pm, seven days · line answered 24/7

Condenser coil and compressor at the back of a pulled-out cabinet with manifold gauges attached and a tool bag on the floor